Privacy Policy

We only collect what we need to help your family reach us, nothing more. Here's exactly what that means, in plain language.

Effective Date: 8/1/2026

Timeless Care Homes LLC ("Timeless Care Homes," "we," "us," or "our") operates the website located at timelesscarehomesllcs.com (the "Site"). This Privacy Policy explains what personal information we collect through the Site, how we use it, who we share it with, and the choices you have. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who we are

Timeless Care Homes LLC is a business registered and operating in the State of Georgia, providing residential care home services.

2. Information we collect

We only collect information through the features described below. We do not use advertising or advertising-tracking technology on the Site. We do use Google Analytics to understand how visitors use the Site, described in Section 6.

Contact form

When you submit our contact form, we collect your name, an email address or phone number (whichever you choose to provide), and an optional message, so our staff can respond to your inquiry personally.

Email newsletter

Our footer includes a newsletter sign-up field for your email address. This feature is still in development and doesn't currently transmit or store anything. Once activated, sign-ups will be processed through our email marketing provider, Kit (kit.com), and this policy will be updated before that feature goes live. See Kit's privacy policy.

Scheduling (Cal.com)

Our Contact page includes an embedded scheduling tool from Cal.com. Information you enter there, such as your name, email, and appointment details, is sent directly to Cal.com, not through our servers. See Cal.com's privacy policy.

Website analytics (Google Analytics)

We use Google Analytics to understand how visitors find and use the Site, such as which pages are viewed and how long visitors stay. Google Analytics collects information like your, device and browser type, and pages visited, and it uses cookies to do so. See Section 6 for more detail and your options, and see Google's privacy policy.

3. What we don't do

For clarity, the Site does not:

  • Show or serve any third-party advertising
  • Use advertising cookies or advertising-tracking technology of any kind
  • Process any online payments, deposits, or purchases
  • Require account registration or login
  • Accept file or document uploads, such as resumes
  • Knowingly collect information from children under the age of 13
  • Use live chat widgets or social media embeds that collect data

4. How we share your information

We do not sell your personal information. We share information only with the limited service providers necessary to operate the Site and respond to you:

Cal.com: appointment scheduling

cal.com/privacy

Kit: email newsletter delivery

kit.com/privacy

Google: website analytics (Google Analytics)

policies.google.com/privacy

Contact form submissions are stored on our own self-hosted content-management system and are not shared with any outside company. We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Timeless Care Homes, our residents, or others.

5. How we use your information

  • Respond to inquiries submitted through the contact form
  • Schedule and manage calls or consultations booked through Cal.com
  • Send opt-in email updates, once the newsletter feature is active
  • Understand how visitors use the Site, using Google Analytics, so we can improve its content and design
  • Maintain the security and proper functioning of the Site

We do not use your information for advertising, profiling, or automated decision-making.

6. Cookies & tracking technologies

We use Google Analytics to help us understand how visitors use the Site. Google Analytics places cookies in your browser and collects information such as your device and browser type, and the pages you visit. We do not use this information for advertising, and the Site does not otherwise place tracking cookies or use advertising technology of any kind.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block analytics cookies. The Site does not currently respond to "Do Not Track" browser signals. If our use of cookies or tracking technology changes further, we will update this Privacy Policy before doing so.

7. Data retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain accurate business records, after which they may be deleted. You may request deletion of your submitted information at any time. Google Analytics data is retained according to Google's own retention settings; see Google's privacy policy for details.

8. Data security

We take reasonable administrative and technical measures to protect the personal information submitted through the Site. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

The Site is intended for adults researching senior care options and is not directed to children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA, we disclose the following:

  • Visitors may browse anonymously; however, features like the contact form and scheduling tool require the information described above to work.
  • The Site does not currently respond to "Do Not Track" browser signals, as we do not engage in cross-site tracking of visitors.
  • Any changes to this Privacy Policy will be posted on this page with an updated Effective Date.

11. Your choices

  • Analytics: you may opt out of Google Analytics using the opt-out browser add-on or your browser's cookie settings.
  • Newsletter: every email will include an unsubscribe link, and you may opt out at any time.
  • Contact form data: you may request access to, correction of, or deletion of information you submitted through our contact form by emailing us.
  • Scheduling data: because Cal.com collects your information directly, please refer to Cal.com's privacy policy for your choices regarding that data.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The Effective Date at the top of this page will indicate when it was last revised. We encourage you to review this page periodically.

13. Questions?

If you have any questions about this Privacy Policy or how we handle your information, please reach out. We're happy to talk it through.

Email timelesscarehomesllc@gmail.com